Warranty
Policy
Zektor warrants this product against defects
in material and workmanship under normal
use and service for two (2) years from the
original date of purchase. ZEKTOR, at its
option, shall repair or replace the defective
unit covered by this warranty.
In order to keep this warranty in effect,
the product must have been handled and used
as prescribed in the instructions accompanying
this warranty. This warranty does not cover
any damage due to accident, misuse, abuse,
or negligence. This warranty is valid only
if the product is used as specified in the
product documentation.
Repair or replacement, as provided under this
warranty, is your exclusive remedy. ZEKTOR
shall not be liable for any incidental or consequential
damages. Implied warranties of merchantability
and fitness for a particular purpose on this
product are limited in duration to the duration
of this warranty.
Some states/countries do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitation or exclusion
may not apply to you. Some states/countries
do not allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to you. This warranty gives you specific
legal rights, and you may also have other rights
that vary from state to state and country to
country. |
Terms of
Sale
Shipment of product is as advertised by
product when you check out on the Zektor
Webstore. All products sales on the Zektor
Webstore are final. The previously described Warranty
Policy will cover any performance
or defective merchandise issues that should
arise. Upon receipt of merchandise inspect
product carefully. In the unlikely event
that you find that the product does not meet
your expectations, or satisfaction, contact
us at once and tell us your concerns, so
we may make every effort to satisfy your
purchase.
Date of Purchase
Please retain the dated sales receipt as evidence
of the date of purchase. You will need it for
any warranty service. If you bought the product
through a dealer, installer, or reseller, you
will need to contact them first, and return
the item to the point of sale.
Returning Items
Use the above Support tab
for information on contacting us to receive
a Return to Manufacturer Authorization (RMA)
number, be sure to describe briefly the reasons
for your requested return. You must receive
an RMA # before you return any goods to us,
the RMA # must appear on your return packing
label or on the outside of the box, Merchandise
without a RMA # will be refused. RMA's are
valid for ten (10) days from date of issuance.
All returned merchandise must be shipped in
the original packaging. If it is not in the
original packaging, ZEKTOR will not be held
liable for damage during shipment. Shipments
of returns must be prepaid, and we will not
accept COD returns. |